Focus on exceptional customer service
Lead team with office tasks
Mission: Energetically manage the team, clients, and leads and provide exceptional service every step of the way!
Results:
- 100% client satisfaction
- Excellent communication by being proactive and following up
- Invoices paid on time
Key Skills:
- Typing - 35 WPM
- Computer knowledge
- Google knowledge - Docs, Sheets, Gmail
- Great with communication - smile through the phone
- Helpful attitude
Key attributes:
- Trustworthy
- Hardworking / Hustler
- Self-motivated
- Team player
- Leader
- Positive
- Health conscious
- People person
- Mental stability
- Type-A personality
- Kind
- Thoughtful
Key Responsibilities:
- Managing the office staff
- Proactively communicating with clients & leads
- Help convert leads to clients
- Keep all field staff informed of duties/jobs
- Get clients to pay invoices on time
- Ensure tasks completed daily
Job duties to include:
- Answering phone calls
- Communicating through phone, email, and text
- Communicating with clients, management, and the team
- Scheduling consults and jobs
- Following up on jobs done
- Reminder calls and texts
- Data entry
- Filing
- Mailing
- Being proactive
- Completing tasks
- Helping team members
Pay: $25.00 - $30.00 per hour