Mission, skills, attributes, and responsibilities

of Office Team Leader

Focus on exceptional customer service

Lead team with office tasks

Mission: Energetically manage the team, clients, and leads and provide exceptional service every step of the way!

Results:

• 100% client satisfaction
• Excellent communication by being proactive and following up
• Invoices paid on time

Key Skills:

• Typing - 35 WPM
• Computer knowledge
• Google knowledge - Docs, Sheets, Gmail
• Great with communication - smile through the phone
• Helpful attitude

Key attributes:

• Trustworthy
• Hardworking / Hustler
• Self-motivated
• Team player
• Leader
• Positive
• Health conscious
• People person
• Mental stability
• Type-A personality
• Kind
• Thoughtful

Key Responsibilities:

• Managing the office staff
• Proactively communicating with clients & leads
• Help convert leads to clients
• Keep all field staff informed of duties/jobs
• Get clients to pay invoices on time
• Ensure tasks completed daily

• Answering phone calls
• Communicating through phone, email, and text
• Communicating with clients, management, and the team
• Scheduling consults and jobs
• Following up on jobs done
• Reminder calls and texts
• Data entry
• Filing
• Mailing
• Being proactive 
• Completing tasks
• Helping team members

Pay: $25.00 - $30.00 per hour

Join Grasshopper's Team!

An award winning team!

Voted Sierra Vista's #1 Landscaping Company 8 years in a row!

Here are some things you'll want to know:

• The job requires you to work inside.  
• Job hours are generally from 6:30-3:30 a minimum of 3 days per week, with some flexibility 1-2 days per week. 
• Job position requires a friendly and positive attitude and ability to get along with others without drama. 
• We don't allow smoking, chewing, or vaping on the job or in company vehicles. 
• Background checks are done and you must pass one to continue your employment.
• Drug tests are done randomly and/or when there is a suspicion. of drug use 
• Paid Time Off is available after the first year. 
• Paid Sick Leave is available and accrued immediately. PSL may be used after 90 days. 
• Supplemental insurance is offered (employee paid). 
• Holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas. Thanksgiving and Christmas are paid after 6 months of employment. 

Please follow these TWO steps to apply:

1. Tell us about yourself

3.  Send us a 30 second video or yourself explaining why you would love to work at Grasshopper!