"Do you give free estimates?"

One of the questions we get asked the most is "Do you give free estimates?"

And if we were still in the year 2019 we would have exclaimed yes! However, times change and on March 1, 2020 we had some policy changes that included charging a small one-time fee for estimates. As we discussed this matter with our team about charging for estimates I couldn't help but think of two companies. Costco and Amazon.  

Membership Fees at Costco and Amazon

Costco and Amazon are two very different companies than ours but they both have membership fees in common. I pay both of these companies to be a member. At Costco, I pay a yearly membership fee so that I can purchase in-store and online at Costco. I love being able to buy things in bulk at a better price. My favorites are produce, snacks, maple syrup, avocado oil and more!

Amazon is the same. I pay a yearly Prime membership fee so that I can get faster shipping on the products that I purchase (plus a bunch of other things that are available but I am underutilizing). 

To me, these membership fees are worth every penny for the value that I receive. 

Does Grasshopper charge membership fees?

No we don't. But we do charge an Initial Consultation Fee (ICF). Which I will now explain...

Say you want to get an estimate to remodel your back yard. You can call or email us and set up an appointment with one of our estimators who will go out to your yard and discuss your visions for your yard. If you are a new client, there will be an Initial Consultation Fee charged. Depending on where your property is located, the cost will be between $60-$120. (see below for locations and prices)

However, when you receive your proposal from us, you will see that we give you a credit/discount for the money you paid and when we do the work for you that Initial Consultation Fee (ICF) is credited as well. You end up getting your money back! Isn't that cool?

Then, when you want other work done by us, you are never charged a fee again. Wait...what? That's right. As long as you have used our services before, and you pay your bill on time, you are never charged an ICF again. You are now a part of the Grasshopper family!

Why do we charge an ICF?

We take pride in delivering exceptional service, backed by the expertise of estimators with 35+ years of combined experience. Our decision to charge for initial consultations reflects our commitment to providing comprehensive, detail-oriented estimates that ensure the success of your project.

Unlike other landscape companies offering free estimates, we believe in dedicating our time and expertise to clients who are genuinely serious about hiring us. This approach not only filters out less committed individuals but also demonstrates our dedication to delivering valuable insights from the start. By choosing us and choosing to pay a small one-time fee means investing in the success of your project and partnering with professionals who prioritize excellence at every step.

Breakdown of Fees:

$0 - Existing Client

$0 - Commercial Client (LOCAL ONLY)

$60 - Sierra Vista, Hereford, Huachuca City, Palominas

$80 - Benson, Bisbee, Douglas, Elgin, J-6, Mescal, Pomerene, Saint David, and Tombstone

$90 - Sunsites, Pearce, Elfrida

$120 - Dragoon Mountain Ranch and Willcox

$150 - minimum - INSURANCE QUOTE

"But other companies offer free estimates!"

This is the response we get when we say we don't offer free estimates.

Yes, yes they do. There are many landscape companies in the area, and most, if not all offer free estimates. We understand that. And these landscaping companies might be a better fit for you if you are looking to get the cheapest or lowest price for the services you want. But other companies aren't always lower than we are. And even if they are lower, you might not get the same quality of work and materials that you would get with us. 

However, if you are looking to hire a company you can trust on your property, a company that will return phone calls, a company that will be around, a company that will do great work and do what they say - then contact us! We are proud to be voted #1 landscaper in Sierra Vista for 9 years in a row and we hope that we can be the #1 landscaper for you!

If you have any questions about the ICF or our services, please contact us! We are here to help!