When I was young, I remember being at my grandma's house. She was expecting carpet cleaners to come by that day. I remember hearing her talk on the phone with the company. She was asking questions about the vehicle they would be driving and what the men would be wearing. She wanted to be sure she knew what and who to expect when people came to her door. This happened over 25 years ago and as a young girl I often wondered why she was so concerned about that. But, if she was so concerned about it back in the 90's then there should be a concern for it now.
So how does this relate to our motto? We'll get there ;)
Our motto is Quality from the ground up.
And that starts at the very bottom, or the very beginning, or the very first impression.